1. The professional profile of the dental hygienist
2. The decalogue of the graduate in dental hygiene: what leads us to define the EU Charter for patients?
General concepts: continuing quality improvement of care and clinical governance
3. Professionals and knowledge: Security – Clinical Safety
4. General information on Clinical Risk Management (EBM-grey zone), best practices and guidelines - eg infection prevention: hand washing, use of antiseptics etc
5. Basic and considerations regarding the use of drugs needed to practice in hygiene
6. Pathophysiology and management of post-procedural / operative acute pain
7. Security: "The risk in the dental clinic"
8. Cardio-pulmonary Resuscitation (CPR): BLSD (theoretical lessons and hands-on practice)