LEADERSHIP AND TEAM PERFORMANCE MANAGEMENT

Single discipline educational activity

Course Sheet

Course code:

LETEP19

Academic Year of enrolment:

2020

Year of supply:

2021/2022

Type of Course:

Elective Course

Degree:

Course of 1st Cycle Degree in MANAGEMENT AND ECONOMICS

Disciplinary Sector:

Psychology of Work and Organisations

Language:

Italian

Location:

PESCARA

Credits:

Programme Year:

Professor and Collaborators:

DI GIOSAFFATTE LUIGI

Cycle:

Second semester

Hours of classroom activity:

Individual study hours:

102

Prerequisites:

A basic knowledge of elements of economics and business organization and labor law is preferable.

Objectives

EDUCATIONAL OBJECTIVES:
The course aims to provide basic elements for the best approach to work in corporate and institutional organizations. Moreover, it defines the fundamental elements for the management of strategic plans and for leadership.

Contents

CONTENTS:
The aim of the course is to provide a complete picture of the most significant factors and dynamics that govern the management of personnel and influence the performance of companies. The Course is based on the conception of the company as a complex, articulated and multilevel system whose comprehension requires multidisciplinary skills. The strategies, the policies and the tools to manage human resources used by the management and by the Human Resources function will be analyzed in their role as key drivers for organizational and business development. Nowadays it is necessary to observe the organization from several points of view, all necessary to identify the main levers of success that define the competitive advantage of the company at different levels. The network of organizational relationships between the business strategy, the dynamics of business models, human capital and organizational culture will be addressed to give the student an overview, a privileged point of observation that enables the student to analyze and manage the dynamics between the different dimensions of the corporate world. The course also encompasses the implementation of an educational workshop focused on the issues of teamwork, a skill that is increasingly requested in the labour market, which will allow students to experience in first person the management of their own performance in working in a teamwork. To further enrich the course, there will be meetings and seminars with Corporate Managers that will give students the opportunity to grasp the "practices", the most widespread tools and behaviours of Strategic Human Resources Management, through the deepening of some of the most significant initiatives and experiences "on the field".

Extended Syllabus

EXTENDED PROGRAM:
COMPANY ORGANIZATION AND RELATED STRATEGIES
Corporate organizational models: history and evolutionary contexts.
BUSINESS MODEL DESIGN
1. What is a business model
2. How a business model is articulated: building blocks
3. Business model analysis: the Business Model Canvas
4. Dynamic business strategy: Business Model and Blu Ocean Strategy

BUSINESS MODELS EXECUTION
1. From strategy to goals: flexible goals
2. Turning goals into results: dynamic coordination, TEAM and complex organizations
3. Execution: codify in the short, follow through and joyful control
4. Performance evaluation: Organizational Health

STRATEGIC MAP AND BALANCED SCORECARD
1. The processes of creating value
2. Strategic maps: describe how the company creates value
3. Building strategies with strategy maps
4. The balanced scorecard and the measurement of value

HUMAN RESOURCES IN BUSINESS STRATEGY:
- Historical profiles of the evolution of personnel management systems;
- Personnel management analysis model;
- Internal marketing and resource management
- People management: new approach models
- Elements of labor contracts and union representation in the company
- Labor market investigation and company application strategies
- How the business strategy changes to win in the global market
- From training to learning: how changes the way of developing people's skills

HUMAN RESOURCES: THE “HUMAN-CENTERED” ORGANIZATION
- The new human resources "management" in the Artificial Intelligence and Digital Transformation Era
- Organizational behavior and strategic development models
- Organization as a community of people and active participation towards the company's vision and mission
- The evolution of the concept of work: from working hours to value hours
- The new challenges of change on the international scene
- From training to learning
- People make the difference: how and why
- From employees to collaborators: how to change the attitude at work to build and defend one's own future
- From manager to Manager-Leader-Coach: how changed the managerial profession
- The skills and abilities of the manager of the third millennium

LEADERSHIP IN THE FUTURE ECONOMY
- New worlds, new scenarios, new skills
- Change and complexity: manage processes and changing paths
- leadership styles
- the psycho-social dimensions of the group
- Group work
- the motivation of the working groups

HUMAN RESOURCES AS VALUE GENERATOR
- Work organization policies
- Technological Change Management of and the impact on organizational models
- Social research in organizations
- Organizational climate Surveys
- Values in organizations
- Excellent behavoiurs: from reactivity to proactivity
- Skills Management
- Time Management
- The recruitment process
- Job placement and personnel selection management
- Outgoing selection: organizational needs and strategic aspects of internal and external communication
- The use of tests in the selection: structure, contents and exploratory needs
- Vertical and horizontal training in the company
- Management training
- Values training: ethics of individual actions in company relations
- Learning models and training strategies

PERFORMANCE MANAGEMENT
- Recognizing systems in organizational contexts
- Performance Management Process
- Performance Management and strategic planning
- Problem Solving
- Performance management and organizational development

Recommended Bibliography

Recommended textbooks and readings:
- LUIGI DI GIOSAFFATTE, CLAUDIO BONASIA. DALLE ORE LAVORO ALLE ORE VALORE – STORIE DEL LAVORO CHE VERRA’, Ed. Rubbettino
- DANIEL GOLEMAN. ESSERE LEADER – GUIDARE GLI ALTRI GRAZIE ALL’INTELLIGENZA EMOTIVA, Best Bur
- HANDOUTS: time management; approach to work; personal branding; creation and execution of business models (canvas); performance management; customer relationship management; leadership;

Methods of Provision

Conventional

Teaching Methods

DIDACTIC METHODS:
Lectures, exercises and meetings/seminars with Corporate Managers.

Evaluation methods

Verification of learning:

With reference to the course objectives, the learning assessment will be aimed at verifying the level of mastery as for the objectives defined above. In particular, the oral exam will be directed towards evaluating the acquired knowledge and interdisciplinary skills of the student. The students will have to demonstrate their communication skills, mastery of technical language and ability to provide explanatioms in a clear and precise manner.

Contacts/More Information

mail: l.digiosaffatte@gmail.com

Università degli Studi
"G. d'Annunzio"

Chieti - Pescara

Aree