ORGANIZATION OF SOCIAL SERVICES

Single discipline educational activity

Course Sheet

Course code:

OSS

Academic Year of enrolment:

2021

Year of supply:

2022/2023

Type of Course:

Basic

Degree:

Course of 1st Cycle Degree in SOCIAL WORK

Disciplinary Sector:

GENERAL SOCIOLOGY

Language:

Italian

Location:

CHIETI

Credits:

Programme Year:

Professor and Collaborators:

PASOTTI Camillo Stefano

Cycle:

Second semester

Hours of classroom activity:

Individual study hours:

114

Prerequisites:

None

Objectives

The training objectives of the course concern the general and specific knowledge of the organizational dimension of socioassistential services, with the appropriate references to the institutions, the rules, the principles and values, the profiles and the role of professionals, taking into account the strategic importance of this halving also From the point of view of evolution and the innovations observed in the recent developments of the territorial social service system. Therefore, once the theoretical background and the institutional framework has been depicted, the course will focus on the methods of approach and interaction that take place in the professional realities of the social service, with the detection of the operational strategies implemented in the various areas and contexts of interaction for the achievement of the objectives envisaged by the organization itself, with particular regard to the territorial structuring of networks and bodies aimed at achieving the social and health integration of personal services.

Knowledge and understanding capacity:
Some learning results of great importance is expected from the student, including the safe and decisive possession of the contents proposed in the course, the ability to critically argue these contents, the thematic and linguistic appropriateness of the organizational phenomenon, the interaction between principles, methods and processes of organizational action.

Autonomy of judgment:
The ability to carry out assessments and judgments of merit relating to the contents of the course, in particular to the forms of structuring of the organizational processes of the social service, independently with respect to current trends and in compliance with the degree of complexity of the methodological and operational discourse of practices and cultures organizational organizational of social services.

Communicative skills:
Ability to consciously expose and communicate the contents of the course, adequately distinguishing the various contexts of application and recognizing the common areas of interaction and intervention.

Contents

The course intends to present students with the basic concepts and principles of the current structure of the public-private welfare system, with the related organizational processes that have made it possible to recognize, set and articulate the areas of activities and intervention of the professionals of the Social Service In the overall framework of the planning, management and provision of services and interventions at a territorial and community level. To this end, the course will deal with the discussion and speculation of sociological, socio-cultural and application of concepts such as organization, personal services, social and health integration, welfare community, welfare community, welfare partnership, offering students one series of reading keys capable of making the phenomenological and operational complexity of the organization of social services understandable and retraceable in their evolutionary and current dimension.
More in detail, the course intends to provide the student with an adequate knowledge of the organizational theme of the social service through a first fundamental contextualization of the national and community scene, with reference to the main welfare models from which social policies for response to needs descend, with one Specific attention to the dynamics of construction of the social and health integration that took place in Italy thanks to the decentralization and territorialization (Rescaling) of the health and social welfare system, with the highlighting of principles, aspects and procedures such as trifocality, subsidiarity (vertical and horizontal)) , citizenship and governance levels, case management especially in specific areas such as non self -sufficiency, with some critical reflections on epistemological concepts such as those of "bureaucratic phenomenon", "institutional structure", "active policies", "social and health integration ".
In this regard, the course exposes and strongly contextualizes the areas of intervention of professionals, noting the appropriate analogies and differences in the social work carried out in different entities and institutions, and yet aimed at the same objective, namely the enhancement of the role of the assisted Social in his figure of institutional representative and Advocacy of the requests and rights of the user citizen, with the dynamics of assessment, design, intervention and evaluation capable of explaining the organizational and management change "from the inside", or by the perspective of the professional of the help, with respect to your social work style and the role held in the areas of intervention of its relevance.

Extended Syllabus

The course presents an articulated analysis of the structures, processes, functions and organizational methods present in the various contexts and services of the local welfare system, indicating its institutional structure with the appropriate reference to recent and current regulatory developments that have involved, in participation Integrated for the integration of socioassistential services, also the social private individual, whose contribution is highlighted in the management innovation models. In addition, the course will retrace some essential historical passages for the understanding of the current service offer model, divided into areas of intervention and for types of beneficiaries, in conjunction with the needs of the governance of the social service and the planning of services and interventions in the The area of the area plans and their instruments (associated management and externalization; essential levels and social secretariat; regulation of access and related levels; procedures for assessing socio -axistential needs; duties and administrative and management functions of the social worker; actors e paths of the institutional, management and organizational integration of the social service).

Recommended Bibliography

Franzoni F., Anconelli M., The network of personal services. From the legislation to the organization, Carocci, Rome 2022
Gui L. (edited by), Organization and social service, Carocci, Rome 2009 (some chapters selected by the Teacher)

Methods of Provision

Conventional

Evaluation methods

Verification of learning:

The verification of learning will take place through an oral interview on the contents of the course. The vote, expressed in thirtieths, is assessed by the teacher taking into account the knowledge, skills, skills and skills (argumentative, logic, discursive, linguistic, communication) indicated in the program, adequately shown by the student during the test.

Contacts/More Information

At the beginning of the lessons, students will receive the official course program and the reference bibliography. All information relating to the course, handouts, slides, support materials and all communications will take place through:
1. The Notices page www.unich.it;
2. The e-learning platform made available to the teacher and/or the University.
The students of the Erasmus program are invited to contact the teacher of the discipline to agree on the study program.

Università degli Studi
"G. d'Annunzio"

Chieti - Pescara

Aree